(10 June 2024) – From 1 October 2024, consumers involved in disputes with businesses will be able to seek a neutral evaluation of their claims, if mediation efforts at the Consumers Association of Singapore (CASE) do not yield a settlement.
This comes after CASE and the Law Society of Singapore (the Law Society) announced today a collaboration that will enhance CASE’s suite of dispute resolution services for consumers. Under the collaboration, parties who are unable to resolve their disputes through mediation at CASE Mediation Centre can opt for a non-binding neutral evaluation. An experienced lawyer appointed by the Law Society will act as an independent third-party neutral to assess the case.
For more information, please visit https://bit.ly/3RodBSn.